Ordering+Shipping

Please read this section very carefully - it contains a large amount of information with the goal of providing the ordering and delivery of the art you purchased in mint condition.

We want the experience of opening the package to your new heirloom to be just as exciting as hanging it on the wall for you, your family and friends to admire for many years to come.

ORDERING: Each order we receive is handled with individual attention. You have three options on how to order. First: you may order in the 'comments section' of the contact sheet on the 'Contact Page'. Secondly: via our site's email: Info@DeerfieldPhotographicArt.com [not case sensitive] Lastly: by telephone, after a mutually agreeable time has been set up to do so.

INVOICING + PAYMENT: Once your order has been established you will receive a 'Confirmation / Invoice Form' via email. *** You should review the order section of the form to verify we are shipping you the print you have selected and your contact info is correct. *** The payment process is easy - you can complete it right on your computer. If you feel more confortable providing credit card information over the phone we will gladly assist you. We will generate a receipt for you at that time. We accept all major credit / debit cards inclusive of Discover and American Express. We are more than happy to accept personal and business checks. Money Orders and Bank Checks are also fine [all items must be in American dollars] We do have the ability to accept wire transfers if you are ordering from outside of the United States.

Once your payment is processed we will begin the creation of your piece of photographic art. Based on our current demand - just under 3 weeks is the normal turnaround time to finish the art and send it to you by either UPS or FedEx.

PERSONAL DELIVERY: We have a system in place if you should chose to receive your order in person. If your residential or business address is 15 miles or less from our Deerfield MA base it is complementary. Any distance beyond 15 miles is at a rate of $1.50 per mile.

SALES TAX + SHIPPING: Your invoice will include: sales tax at a rate of 6.25% - shipping charges and insurance for the value of the art. This will be disclosed on the invoice before you make your payment. Our email is always open to field any questions or concerns you may have.

*** PLEASE REALIZE YOUR PIECE OF ART IS CUSTOM ORDERED BASED ON YOUR SELECTION - JUST AS ORDERING A TAILORED SUIT OR CUSTOM PAINT COLOR THERE ARE GENERALLY NO REFUNDS *** BUT WE ARE MORE THAN HAPPY TO WORK WITH ANY CLIENT THAT HAS CONCERNS ABOUT RECEIVING A PIECE OF ART THAT DOES NOT MEET THEIR EXPECTATIONS AND WE WILL DO ALL THAT WE CAN TO MAKE IT RIGHT ***

*** IN ORDER TO CONSISTENTLY MAINTAIN A HIGH LEVEL OF PRODUCT CREATION - CLIENT SERVICE - and PROMPT DELIVERY - WE WILL BE MORE THAN HAPPY TO REPAIR or REPLACE THE ENTIRE PIECE IF FOR SOME REASON IT ARRIVES DAMAGED. THIS WILL BE AT OUR EXPENSE. THE IMAGE SELECTION CAN NOT BE CHANGED AFTER PURCHASE ***

Thank you very much for your valued patronage !

The Deerfield Photographic Art Team